Reference Architecture VM Specifications

This chapter is one of a series that make up the VMware Workspace ONE and VMware Horizon Reference Architecture, a framework that provides guidance on the architecture, design considerations, and deployment of Workspace ONE and Horizon solutions. This chapter provides information about the specifications for the various management servers and connector virtual machines used to validate the reference architecture.

Workspace ONE UEM

Several servers are required to take advantage of all features in a VMware Workspace ONE® UEM deployment.

AirWatch Cloud Connector Server

Depending on the scale of the environment and the number of devices to be supported, the recommended resources allocated to each VMware AirWatch® Cloud Connector VM can differ.

The AirWatch Cloud Connector synchronizes Workspace ONE with internal resources such as Active Directory or a Certificate Authority and can be used in both cloud-based and on-premises deployments of Workspace ONE UEM.

Table 1: VMware AirWatch Cloud Connector VM Specifications

Attribute

Specification

Version

VMware Workspace ONE UEM 1909

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2016

vCPU

2

vMemory

4 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 50 GB

 

Workspace ONE UEM Device Services Server

This server hosts VMware Workspace ONE® Device Services, which communicate with end-user devices for device enrollment, application provisioning, delivering device commands, receiving device data, and providing the self-service portal.

Device Service servers are required only in an on-premises deployment of Workspace ONE UEM.

Table 2: VMware Workspace ONE UEM Device Services VM Specifications

Attribute

Specification

Version

VMware Workspace ONE UEM 1909                  

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2016

vCPU

4

vMemory

8 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 50 GB

 

Workspace ONE UEM Console Services Server

This server hosts the browser-based Workspace ONE UEM Console that administrators use to secure, configure, monitor, and manage their environment.

Console Service servers are required only in an on-premises deployment of Workspace ONE UEM.

Table 3: Workspace ONE UEM Console Services VM Specifications

Attribute

Specification

Version

VMware Workspace ONE UEM 1909

VM hardware

VMware Virtual Hardware version 14

OS

Windows Server 2016

vCPU

4

vMemory

8 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 50 GB

 

Workspace ONE UEM Memcached Server

Recommended for deployments that include more than 5,000 devices, this cache server stores information from the database to reduce the volume of calls made directly to the database server.

Memcached servers are an optional component in an on-premises deployment of Workspace ONE UEM.

Table 4: Workspace ONE UEM Memcached Server VM Specifications

Attribute

Specification

Version

VMware Workspace ONE UEM 1909

VM hardware

VMware Virtual Hardware version 17

OS

CentOS 7.4-1708

vCPU

2

vMemory

8 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 50 GB

 

Workspace ONE UEM AWCM Server

The AirWatch Cloud Messaging (AWCM) server is used by the AirWatch Cloud Connector to communicate with the Workspace ONE UEM console.

AWCM servers are an optional component in an on-premises deployment of Workspace ONE UEM.

Table 5: Workspace ONE UEM AWCM VM Specifications

Attribute

Specification

Version

VMware Workspace ONE UEM 1909

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2016

vCPU

4

vMemory

8 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 50 GB

 

Workspace ONE UEM API Server

This server hosts the REST (Representational State Transfer) and SOAP (Simple Object Access Protocol) APIs that developers can use to integrate their own applications with Workspace ONE UEM.

API servers are an optional component in an on-premises deployment of Workspace ONE UEM.

Table 6: Workspace ONE UEM API Server VM Specifications

Attribute

Specification

Version

VMware Workspace ONE UEM 1909

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2016

vCPU

4

vMemory

8 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 50 GB

 

SQL Server for Workspace ONE UEM

This database server stores all device and environment data for Workspace ONE UEM and is required only for an on-premises deployment of Workspace ONE UEM.

Table 7: SQL Server for Workspace ONE UEM VM Specifications

Attribute

Specification

Version

SQL Server 2016

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2019

vCPU

8

vMemory

64 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:0 Windows OS 50 GB

Scsi0:1 Database Disk 500 GB

Scsi0:2 Log Disk 200 GB

Scsi0:3 Temp Disk 200 GB

 

 

Workspace ONE Access

Depending on the scale of the environment and the number of devices to be supported, the recommend resources allocated to each Workspace ONE Access and Workspace ONE Access Connector VMs can differ. For this reference architecture, a 50,000-device deployment was considered. See Workspace ONE Access Architecture for guidance on sizing for different numbers of devices.

Workspace ONE Access Connector Server

The Workspace ONE Access Connector is responsible for directory synchronization and authentication between on-premises resources such as Active Directory, VMware Horizon, and the Workspace ONE Access service.

The Workspace ONE Access Connector can be used in both cloud-based and on-premises deployments of Workspace ONE Access.

Table 8: Workspace ONE Access Connector VM Specifications

Attribute

Specification

Version

VMware Identity Manager 19.03

VM hardware

VMware Virtual Hardware version 18

OS

Windows Server 2019

vCPU

4

vMemory

16 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:0 Windows OS 100 GB

 

Workspace ONE Access Appliance

This server hosts the Workspace ONE Access service, which provides the app catalog, conditional access, and single sign-on.

Workspace ONE Access appliances are required only in an on-premises deployment of Workspace ONE Access.

Table 9: Workspace ONE Access Appliance VM Specifications

Attribute

Specification

Version

VMware Identity Manager 19.03

VM hardware

VMware Virtual Hardware version 17

OS

SUSE Linux Enterprise 11 (64-bit)

vCPU

8

vMemory

16 GB

vNICs

1

Virtual network adapter 1

E1000 Adapter

Virtual SCSI controller 0

LSI Logic Parallel

Virtual disk – VMDK (scsi0:x)

Scsi0:0 100 GB

Scsi0:1 10 GB

Scsi0:2 10 GB

Scsi0:3 10GB

Scsi0:4 100GB

 

SQL Server for Workspace ONE Access

This database server stores Workspace ONE Access data and is required only for an on-premises deployment of Workspace ONE Access.

Table 10: SQL Server for Workspace ONE Access VM Specifications

Attribute

Specification

Version

SQL Server 2016

VM hardware

VMware Virtual Hardware version 18

OS

Windows Server 2019

vCPU

4

vMemory

16 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:0 Windows OS 100 GB

 

 

Workspace ONE Intelligence

VMware Workspace ONE® Intelligence is designed to simplify user experience without compromising security. The intelligence service aggregates and correlates data from multiple sources to give complete visibility into the entire environment. Workspace ONE Intelligence requires its own connector server.

Intelligence Collection Service - ETL Connector Server

This server hosts the ETL (Extract, Transform, Load) service responsible for collecting data from the Workspace ONE database and feeding it to the Workspace ONE Intelligence cloud service.

Table 11: Intelligence Collection Service (ETL) Connector VM Specifications

Attribute

Specification

Version

N/A

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2016

vCPU

4

vMemory

8 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 50 GB

 

 

Workspace ONE Assist

VMware Workspace ONE® Assist allows Workspace ONE UEM administrators to remotely access and troubleshoot devices in real time while respecting end-user privacy. Screen-sharing capabilities allow remote devices to screen share and relinquish device controls to an administrator for guided support. Administrators can also access the remote file system and can use run commands to remotely send commands to the device.

Workspace ONE Assist All-in One Server

This server hosts the Core, Application, Portal, and Connection Proctor components on a single server. All Workspace ONE Assist Core Service servers, Connection Proctor servers, and remote management registration details persist and reside in a Microsoft SQL Server database.

Note: You may use the same Microsoft SQL Server that supports your Workspace ONE UEM deployment for your Workspace ONE Assist deployment. For VM specifications, see SQL Server for Workspace ONE UEM.

Table 12: Workspace ONE Assist All-in One Server VM Specifications

Attribute

Specification

Version

5.3.0

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2016

vCPU

4

vMemory

16 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 50 GB

 

 

Horizon

Several servers are required to take advantage of all features in a VMware Horizon® deployment.

Horizon Connection Server

This server acts as a broker for client connections. It authenticates users through Windows Active Directory and directs the request to the appropriate virtual machine, physical PC, or Microsoft RDSH server.

Table 13: Horizon Connection Server VM Specifications

Attribute

Specification

Version

Horizon 8, version 2006

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2019

vCPU

4

vMemory

12 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 100 GB

 

Horizon Enrollment Server

The enrollment server is required for the VMware True SSO feature.

Table 14: Horizon Enrollment Server VM Specifications

Attribute

Specification

Version

Horizon 8, version 2006

VM hardware

VMware Virtual Hardware version 17

OS

Windows Server 2019

vCPU

4

vMemory

12 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 100 GB

 

Horizon Cloud Connector

You deploy the Horizon Cloud Connector virtual appliance to allow pairing with a Connection Server in an on-premises pod. As a result, the pod is connected to the Horizon Cloud control plane. This pairing also enables the use of subscription licensing.

Table 15: Horizon Cloud Connector VM Specifications

Attribute

Specification

Version

Horizon Cloud Connector 1.8.0

VM hardware

VMware Virtual Hardware version 11

OS

VMware Photon OS

vCPU

8

vMemory

8

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

LSI Logic Parallel

Virtual disk – VMDK (scsi0:x)

Scsi0:1 40 GB

 

SQL Server for Horizon

SQL Server is used for the Connection Server event database, the Composer database, and the App Volumes database.

Table 16: SQL Server for Horizon VM Specifications

Attribute

Specification

Version

SQL Server 2016

VM hardware

VMware Virtual Hardware version 14

OS

Windows Server 2019

vCPU

2

vMemory

8 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:0 Windows OS 50 GB

Scsi0:1 Data Disk 50 GB

 

 

App Volumes

For VMware App Volumes you deploy a VM that hosts the App Volumes Manager server.

App Volumes Manager Server

Table 17: App Volumes Manager VM Specifications

Attribute

Specification

Version

VMware App Volumes 4 version 2009 (4.1)

VM hardware

VMware Virtual Hardware version 18

OS

Windows Server 2019

vCPU

4

vMemory

8 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

VMware Paravirtual

Virtual disk – VMDK (scsi0:x)

Scsi0:1 Windows OS 100 GB

 

VMware vSphere

The VMware vSphere® server components include VMware vCenter Server®.

vCenter Server

A vCenter Server is deployed as a prepackaged virtual appliance.

Table 20: vSphere vCenter Server VM Specifications

Attribute

Specification

Version

vCenter Server 7.0 Update 1

VM hardware

VM version 10

OS

VMware Photon OS (64-bit)

vCPU

8

vMemory

28 GB

vNICs

1

Virtual network adapter 1

VMXNET3 Adapter

Virtual SCSI controller 0

LSI Logic Parallel

What's Next?

Now that you have come to the end of this chapter, you can return to the landing page and search or scroll to select your next chapter in one of the following sections:

  • Overview chapters provide understanding of business drivers, use cases, and service definitions.
  • Architecture chapters explore the products you are interested in including in your platform, including Workspace ONE UEM, Workspace ONE Access, Workspace ONE Assist, Workspace ONE Intelligence, Horizon, App Volumes Dynamic Environment Manager, and Unified Access Gateway.
  • Integration chapters cover the integration of components and services you need to create the platform capable of delivering what you want.
  • Configuration chapters provide reference for specific tasks as you build your platform, such as installation, deployment, and configuration processes for Horizon, App Volumes, Dynamic Environment Management, and more.

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