VMware’s Workspace ONE has enhanced its FedRAMP SaaS to include Access & Intel Hub Services

November 10, 2020

We are delighted to announce that VMware’s Workspace One Access and Workspace ONE Intelligent Hub Services are now both included in the FedRAMP Moderate Authorized Software-as-a-Service (SaaS), joining the rest of the Workspace ONE Unified Endpoint Management (UEM) capabilities!

With the addition of Workspace ONE Access and Hub Services into the ‘Workspace ONE’ FedRAMP environment, government customers can leverage a secure, cloud-hosted Workspace ONE Access environment, providing an enhanced end-user, digital workspace with robust app catalog and deployment features.

Through these services, agencies can now build on the industry-leading device and user management capabilities of Workspace ONE UEM, in order to implement a Zero Trust approach to security, as well as enhance the end user’s on-boarding and lifecycle experience for all use-cases, including Government-Furnished Equipment (GFE) / Government-Owned Personally-Enabled (GOPE) and Bring Your Own Device (BYOD). With this enhanced version of the FedRAMP Workspace ONE SaaS solution, agencies can now deliver:

  • Industry-leading UEM capabilities to manage the largest scope of devices, including Windows, Mac, Linux, Chromebook, Raspberry PI, mobile, and ruggedized devices
  • Ability to apply a Zero Trust approach to security by setting and enforcing least privilege access policies for users, devices, and locations
  • Secure multi- and two-factor authentication (MFA/2FA) options and can be integrated into PIV-D standards for access to both applications and enterprise resources
  • Application of single sign-on (SSO) to SaaS, Web, and virtualized desktops and applications
  • A single unified application catalog incorporating people search through Intel Hub Services, employee notifications, and access to intranet resources
  • Remote onboarding of new employees with all required apps to government-furnished equipment or BYOD devices

Of course, the ability to securely deliver applications to a distributed workforce has become a critical issue for government IT organizations. It was quickly recognized that telework was going to be significant to maintaining essential government services with Cybersecurity & Infrastructure Security Agency (CISA) putting out the Interim Telework Guidance to help federal civilian agencies address the surge in teleworking and protect their networks. Although not intended to be a comprehensive document, the guidance specifically refers to:

  • Virtual Private Network (VPN) users
  • Virtual Desktops (VDI)
  • Zero Trust environments

Workspace ONE benefits organizations in these specific areas with:

  • A modern per-application VPN solution that reduces the cost and scalability issues encountered by many, as workers became remote
  • An industry-leading virtual desktop interface (VDI) via VMware Horizon, as well as an app management and deployment solution
  • Capabilities such as MFA, device compliance, conditional access, and SSO that support Zero Trust

VMware is committed to supporting government IT programs worldwide and continues to expand our compliance programs to meet the requirements of the most demanding missions. More information on VMware compliance can be found in the VMware Cloud Trust Center.

Additional technical resources for configuring or enabling Workspace ONE, Workspace ONE UEM, Horizon, Workspace ONE Access, and Intel Hub Services can be found at:

Workspace ONE Release Notes

Workspace ONE Documentation

Additional Workspace ONE UEM, Access & Intelligent Hub Services Resources

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Andrew Osborn

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Staff Technical Marketing Architect, Federal, End User Computing, VMware.
Andrew is serving in a role at VMware as a dedicated ‘Staff Technical Marketing Architect’ for all things End-User Computing (EUC) compliance / regulatory. He's got over 20 years’ experience in the IT Industry, including the last 8 years within Public Sector, with roles spanning Cybersecurity, Networking, Enterprise Ops, Mobility & Telco solutions, encompassing numerous technologies and architectures. Andrew received an MIS degree from Univ. of Oklahoma with certs from ISC2 CISSP & GIAC GSLC and is based out of San Antonio, TX. He'll be contributing to VMware’s TechZone to provide more tailored messaging for Federal, State, Local & Education (SLED) solutions from VMware EUC.